Return Policy

1. Return Policy

1.1 Eligibility for Returns

You may return unused, unworn, and undamaged items within 14 days of receiving your order. Items must be returned in their original packaging with all tags attached.

Non-returnable items include:

  • Gift cards
  • Items marked as final sale
  • Personal care or hygiene products (if packaging is opened)

1.2 How to Return an Item

To initiate a return, please contact us at aculetu@gmail.comwith your order number and reason for return. We will provide return instructions, including the return address and any shipping labels if applicable.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

1.3 Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 7–10 business days.


2. Contact Information

If you have any questions about our return process or how we handle your data, please contact us:

The Cult Customer Support
Email: aculetu@gmail.com